My order status is PAYMENT_FAILED. How can I continue with the order?

My order status is PAYMENT_FAILED. How can I continue with the order?

We are sorry, the payment transaction of your purchase order could not be completed and your order has expired accordingly. We are not able to process this order any more. 

Please initiate a new order and contact your bank if the problem repeats. This can be due to conditions set for the card by your bank. 

 

If you believe this shouldn't be the case please contact our customer support team via  support-checkout@koinal.io.


EXT-PYM006-V001-TK


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