Here you may find general information and guidance on transaction fees;
Your card will be charged for the order amount you confirm on-screen. All the processing fees of Koinal will be included in this confirmed price. As Koinal, we don't apply any further fees after you confirm the order amount. If you notice a difference in your card statement, the difference may be caused due to cash advance fee or exchange rate fee applied by banks as stated in our terms & conditions as below:
4.11 Cash Advance Fee
In January 2018, Visa and MasterCard decided to consider all cryptocurrency transactions as quasi-cash transactions. Your bank or card issuer may add a fee for making what they decide is a cash transaction. Though the amount may vary, it has been reported up to 5%.
4.12 Exchange Rate Fee
A more commonly known fee, but also important, is the exchange rate fee. That is the fee your bank charges for converting your card currency into USD. Koinal.io has no control over the exchange rate fee imposed by your card issuer when converting the amount to your base currency.
Please contact your issuer bank regarding differences in the charged amount.
For further details please check terms & conditions.