How long will it take for my Bitcoin to arrive?
Your Bitcoin transaction starts as
soon as your payment is initiated. A bitcoin transaction depends on the mining
speed, however, Koinal Checkout uses a high priority speed that allows users to
receive the amount, approximately within 30-45 mins. If the Bitcoin network is
congested there can be a delay in the mining process. The users are advised to
wait until the process is over. However, transaction status can be checked by the
users via blockchain with full transparency.
Please note that given durations only valid
for users with verified identities. Identity verification can extend this time
on the first purchase only.
My order status is COMPLETED. When will I receive my coins?
We have completed processing your order and your TX ID is created. Your coins will be delivered to your wallet when the blockchain confirmations are completed. You will receive your coins within a maximum of 35 – 40 minutes. The duration may be ...
Shall I take any action to get the coins in my wallet?
All you need to do is following the verification process you have been guided on screen. Once you have been verified, generally transactions take a maximum of 20 minutes in the Koinal system. In addition, there is a blockchain process that is ...
How long does it take to get verified?
You will be asked to upload your documents within a few hours after you complete the payment for your order. You may follow the guidance on screen. It is important to complete the verification step within the given time. In case no documents are ...
How much time do I have to submit KYC documents?
Once you created an order, you will have 5 hours to complete KYC verification; that is to upload the requested documents. Your order will expire automatically after 5 hours of inactivity. EXT-VRF017-V001-TK
Which cryptocurrencies does Koinal Checkout support?
Currently, you can purchase Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), ALGO (ALGO), TRON (TRX), IOTA (IOTA), Stellar (XLM), Chainlink (LINK), and EOS (EOS) through our partners‘ platforms. We are working hard to ...