How can I continue with my expired order?

How can I continue with my expired order?

Your order may be expired due to verification failure or due to inactivity within 5 hours.  Unfortunately, you may not continue with an expired order. Please initiate a new order and complete KYC process during this order process whenever you will be notified on-screen with a red pop-up message for uploading verification documents.  Please kindly be informed that you are being refunded by the order amount of your expired order. So there will not be any duplicated charge by initiating a new order. 

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Please check the article, "How can I get a refund?" for refund details

EXT-ORD007-V001-TK

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