Which payment methods & cards can I use to buy coin via Koinal payment system?
You can make your coin purchases with your credit or debit card.
VISA, Mastercard, Pay Union personal and corporate cards of you are processed in the Koinal system. Soon, you will have alternative payment methods such as bank transfers, too.
There are no restrictions for prepaid cards in the system. However, some banks may not allow prepaid cards, so that your payment might fail. Therefore please prefer using a credit- and/or debit card for your orders on the Koinal payment system.
Please kindly note that you can use cards without a name on them, only if the card belongs to you and you enter your name exactly as it is in the database of your bank. Otherwise please use a card that has your name on it.
Why I can't purchase coins with my card today?
There may be several reasons for failure in payment with your card. Below you may find the most common reasons: * Card may be restricted for any purchase on the internet. Please ensure that it is not restricted to internet use. * Card may be ...
My order status turned to PRICE_CHANGED. Should I pay more now?
The Koinal system enables you to continue with the same order within agreed change limits in price (2.5%). If you have not completed your order yet, and the price change is above 2.5%, you will receive an e-mail asking you to approve or to reject ...
How safe is Koinal Checkout ?
The security of your purchasing process is very important to us. In order to protect your sensitive information in the most secure way, we constantly stay up to date and improve ourselves. Please find some of the security measures applied here: - ...
About the Company
SG Veteris Limited is a limited liability company incorporated in England (company number: 10539075) with its registered headquarters office at The Tower at the Bower 207 Old Street London EC1V 9NR, United Kingdom. Koinal® is a registered trademark ...
My order status is PAYMENT_FAILED. How can I continue with the order?
We are sorry, the payment transaction of your purchase order could not be completed and your order has expired accordingly. We are not able to process this order any more. Please initiate a new order and contact your bank if the problem repeats. ...