My country is not restricted but I can't make any purchases on your system.
There may be several reasons for restricting your card. Below you may find the most common reasons:
1. Your card may be restricted by your bank via internet purchases.
2. Your card may have sectorial restrictions and you may not be allowed purchasing coins.
3. Your card may not have enough funds to purchase
Please contact your bank for a solution. Thank you for your understanding.
Why I can't purchase coins with my card today?
There may be several reasons for failure in payment with your card. Below you may find the most common reasons: * Card may be restricted for any purchase on the internet. Please ensure that it is not restricted to internet use. * Card may be ...
Are there any country limitations for cards?
We have no limitations for nationalities except the countries that are not compliant with FCA regulations as below (in alphabetical order): Afghanistan, Algeria, Bangladesh, Bolivia, Burundi, Cambodia, Cameroon, Central African Republic, Cote ...
Which payment methods & cards can I use to buy coin via Koinal payment system?
You can make your coin purchases with your credit or debit card. VISA, Mastercard, Pay Union personal and corporate cards of you are processed in the Koinal system. Soon, you will have alternative payment methods such as bank transfers, too. There ...
My order status is PAYMENT_FAILED. How can I continue with the order?
We are sorry, the payment transaction of your purchase order could not be completed and your order has expired accordingly. We are not able to process this order any more. Please initiate a new order and contact your bank if the problem repeats. ...
How safe is Koinal Checkout ?
The security of your purchasing process is very important to us. In order to protect your sensitive information in the most secure way, we constantly stay up to date and improve ourselves. Please find some of the security measures applied here: - ...