My order status is EXPIRED. What should I do now?

My order status is EXPIRED. What should I do now?

Your order may be expired due to verification failure or due to your inactivity within 5 hours. 
Please initiate a new order and complete the KYC process during the order process. You will have 5 hours to complete the document uploads.

You will be refunded automatically with the same amount as your expired order. So there will not be any duplicated charge by initiating a new order.


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