What are the transaction limits for purchase orders?
The base limit per order transaction is 50 USD. Only for ETH investments, the minimum order amount is set as 100 USD.
You can check the other limits in the table below;
You can easily check the cumulative amount of your previous purchases on your user account in our partner’s platform.
For your inquiries related to transaction limits, please reach out to us via firstname.lastname@example.org.
Why I can't purchase coins with my card today?
There may be several reasons for failure in payment with your card. Below you may find the most common reasons: * Card may be restricted for any purchase on the internet. Please ensure that it is not restricted to internet use. * Card may be ...
How may I get in touch with Koinal Checkout?
Our Customer Support team is available via email@example.com For inquiries about 3rd party integrations (such as Huobi, StormGain, Okex...etc) please reach us via firstname.lastname@example.org EXT-PRD008-V001-TK
May I use same email address for multiple orders?
Each email address in the Koinal Checkout system represents a single customer. Yes, you may use the same email address for all your orders. Please don't let anyone else using your email address. On the other hand, you may well use up to two different ...
Which cryptocurrencies does Koinal Checkout support?
Currently, you can purchase Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), ALGO (ALGO), TRON (TRX), IOTA (IOTA), Stellar (XLM), Chainlink (LINK), and EOS (EOS) through our partners‘ platforms. We are working hard to ...
Format & size limits of uploaded KYC verification documents?
Please upload your documents in one of the following file formats: PDF / JPG / JPEG / PNG In addition, please keep in mind that the maximum size limit per file is 5Mb. In other words, each document you upload can be up to 5 MB. In case you ...